How to Safely Send Us Your Credit Card

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Package Preparation:

     a. Wait for your package to arrive; this typically takes 2-3 days for delivery.

     b. Upon receiving your package, open it carefully. Inside, you’ll find a designated card envelope.

Card Placement:

     a. Insert the credit card you wish to customize inside the card envelope.

     b. Seal the card envelope securely.

Security Measures:

     a. Find the provided security tape within the package.

     b. Apply this security tape to the card envelope to ensure it cannot be tampered with without detection.

Card Security:

     a. Before sending your package, log into your bank’s mobile app or website.

     b. Lock or deactivate your credit card to prevent any unauthorized use in case of loss or theft.

Shipping Arrangements:

     a. Place the sealed card envelope into the pre-paid shipping envelope provided in the package.

     b. Arrange for the pickup or drop-off of your package with the chosen carrier service.

Customization Process:

     a. Once we receive your package, we will promptly begin the customization process on your credit card.

Return with Security:

     a. After completing the customization work, we will securely send your customized credit card back to you.

     b. The card envelope will remain sealed with the security tape to ensure the integrity of your card during transit.

     c. When you receive your package, it’s crucial to ensure that the security tape on the card envelope has not been tampered with. This step adds an extra layer of protection to your credit card during transit and customization.

If you notice any evidence of tampering with the security tape upon receiving your package, we strongly recommend taking the following steps:

1. Do Not Proceed: Do not open the card envelope or attempt to use the credit card.

2. Contact Your Bank: Immediately get in touch with your bank’s customer service or support center. Inform them of the tampered package and request to report the incident.

3. Request a New Card: Ask your bank to deactivate the current credit card and issue you a new one for security reasons.

Taking these precautions will help protect your financial security and ensure the integrity of your credit card.

Additionally, if you discover any tampering with the security tape on the package, please take clear photos of the tampered area. You can then send these photos to us (007laser@customersupport.com) for further assessment and to help us address any potential concerns promptly.

Please follow these steps to ensure the safe and secure handling of your credit card during the customization process.